 Order Information
Rodney Williams Owner/Operator
To place an order please call me toll free
Toll Free: 1-877-288-9838 Enter PIN# 9132
Local Georgia: 678-342-7687
Monday thru Sunday 9 am to 8 pm EST or leave a message anytime.
When placing your order, please refer to item number and finish
you would like for each piece.
All factory orders, including custom finishes and life size statues, fountains, tables and benches, and garden art are not returnable or refundable.
Please inspect and note any visible damage on the Freight Bill BEFORE signing the Freight receipt/Bill of Laden. If damaged during shipping is noted, please contact our customer service at the numbers noted immediately so we can ressolve the matter and reorder the damaged item(s) at no cost to you. You must have a copy of the Freight receipt/Bill of Laden with the drivers signature noting the item was damaged in shipping. If matter is unresolved and must be returned for other viable reason other than damage, a 25% restocking fee will be charged to you. Elite World of Fountains or it’s manufacturer(s) are not responsible for damages incurred by landscapers, impoper handling and fitting, etc., after signed receipt of shipment in undamaged condition.
Order Confirmation
We accept Visa, Mastercard, Cashier Check, Money Order and Personal Check. Your order will be placed upon confirmation of payment. A paid receipt/confirmation of order can be sent via email, postal mail or faxed to you upon request.
In order for us to give you the best price possible, prices do not include shipping and handling charges. As with most competitors, they add the freight prices in from the furthest distance price and claim to have "free" shipping. Our freight charges are figured specifically to your shipping address. Please call for freight charges for your order to your delivery area.
Note: 7% sales tax will be added to retail price for Georgia residents.
Shipping Information
Delivery can be made to residential, commercial and construction sites. Please allow 2 to 4 weeks for delivery. You will be contacted prior to deliver. Please make arrangements with your local landscaper prior to delivery to receive and setup your order. Be sure to tell your landscaper the weight of the item prior to delivery so they make proper arrangements for lifts or extra personnel if needed.
All factory orders, including custom finishes and life size statues, fountains, tables and benches, and garden art are not returnable or refundable.
Please inspect and note any visible damage on the Freight Bill BEFORE signing the Freight receipt/Bill of Laden. If damaged during shipping is noted, please contact our customer service at the numbers noted immediately so we can ressolve the matter and reorder the damaged item(s) at no cost to you. You must have a copy of the Freight receipt/Bill of Laden with the drivers signature noting the item was damaged in shipping. If matter is unresolved and must be returned for other viable reason other than damage, a 25% restocking fee will be charged to you. Elite World of Fountains or it’s manufacturer is not responsible for damages incurred by landscapers, impoper handling and fitting, etc., after signed receipt of shipment in undamaged condition.
If you have any questions, please contact us.
Thank you for choosing Elite World of Fountains and be sure to check back often as we are always adding new items.
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